Terms and conditions Bravo! Bargains:
In these terms and conditions, the following definitions apply;
1. Business: the natural or legal entity that offers products and/or services to consumers at a distance;
2. Consumer: the natural person who is not acting in the exercise of a profession or business and who enters into a distance contract with Bravo! Bargains;
3. Distance contract: an agreement in which, within the framework of a system organized by Bravo! Bargains for distance selling of products and/or services, up to and including the conclusion of the agreement, exclusive use is made of one or more techniques for distance communication;
4. Technique for distance communication: means that can be used for concluding an agreement, without the consumer and business meeting simultaneously in the same room;
5. Trial period: the period within which the consumer can make use of his right of withdrawal;
6. Right of withdrawal: the option for the consumer to waive the distance contract within the trial period;
7. Day: calendar day;
8. Transaction duration: a distance contract with regard to a series of products and/or services, the delivery and/or purchase obligation of which is spread over time;
9. Durable data carrier: any means that enables the consumer or business to store information that is personally addressed to him in a way that allows future consultation and unaltered reproduction of the stored information.
Bravo! Bargains
Trasmolenlaan 12
3447 GZ Woerden
Email address: customerservice@bravobargains.com
COC number: 58191119
VAT number: NL001435630B94
3.1 These terms and conditions apply to every offer from Bravo! Bargains and to every distance contract concluded between business and consumer.
3.2 Before the distance contract is concluded, the content of these terms and conditions is made available to the consumer. If this is not reasonably possible, before the distance contract is concluded, it will be indicated that the terms and conditions can be viewed at Bravo! Bargains and they will be sent free of charge as soon as possible at the request of the consumer.
3.3 If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the content of these terms and conditions can be made available to the consumer electronically in such a way that the consumer can view them in a simple way on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where the terms and conditions can be consulted electronically and that they will be sent free of charge at the request of the consumer electronically or otherwise.
3.4 In the event that specific product or service conditions apply in addition to these terms and conditions, the second and third paragraphs apply and the consumer can always invoke the applicable provision that is most favorable to him in the event of conflicting terms and conditions.
4.1 If an offer has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer.
4.2 The catalog contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to enable a proper assessment of the products by the consumer. If Bravo! Bargains uses images, they are a true representation of the products and/or services offered. Obvious mistakes or errors in the products are not binding on Bravo! Bargains.
4.3 Each product contains such information that it is clear to the consumer what rights and obligations are attached to the acceptance of the offer. This concerns in particular:
1. the price including taxes
2. any shipping costs if applicable
3. the manner in which the agreement will be concluded and which actions are required for this;
4. whether or not the right of withdrawal applies;
5. the method of payment, delivery or performance of the agreement;
6. the term for acceptance of the offer, or the term for keeping the price unconditional;
7. the amount of the rate for distance communication if the costs of using the technology for distance communication are calculated on a basis other than the basic rate;
8. if the agreement is archived after its conclusion, how it can be consulted by the consumer;
9. the way in which the consumer can become aware of acts that he does not want before concluding the agreement, as well as the way in which he can rectify these before the agreement is concluded;
10. the possible languages in which, in addition to English, the agreement can be concluded;
11. the codes of conduct to which Bravo! Bargains has adhered and the way in which the consumer can consult these codes of conduct electronically; and
12. the minimum duration of the distance contract in the event of an agreement that extends to continuous or periodic delivery of products or services.
5.1 Subject to the provisions of paragraph 4, the agreement is concluded at the time of acceptance by the consumer of the offer and the fulfillment of the associated conditions.
5.2 If the consumer has accepted the offer electronically, Bravo! Bargains will immediately confirm receipt of the acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed, the consumer can dissolve the agreement.
5.3 If the agreement is concluded electronically, Bravo! Bargains will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a safe web environment. If the consumer can pay electronically, Bravo! Bargains will observe appropriate security measures.
5.4 Bravo! Bargains can inform itself - within legal frameworks - whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract. If, on the basis of this investigation, Bravo! Bargains has good reasons not to enter into the agreement, he is entitled to refuse an order or request with reasons, or to attach special conditions to the execution.
5.5 Bravo! Bargains will send the following information to the consumer with the product or service, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable data carrier:
a. the postal address of the location of Bravo! Bargains where the consumer can send complaints;
b. the conditions under which and the manner in which the consumer can make use of the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;
c. the information about existing after-sales service and guarantees;
d. the information included in Article 4 paragraph 3 of these terms and conditions, unless %1 has already provided this information to the consumer before the execution of the agreement;
e. the requirements for termination of the agreement if the agreement has a duration of more than one year or is of indefinite duration.
5.6 If Bravo! Bargains has committed itself to provide a series of products or services, the provision in the previous paragraph only applies to the first delivery.
6.1 When purchasing products, the consumer has the option to dissolve the agreement without giving any reason during fourteen days. This period starts on the day after receipt of the product by or on behalf of the consumer.
6.2 During this period, the consumer will handle the product and the packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If he exercises his right of withdrawal, he will return the product with all accessories supplied and - if reasonably possible - in the original condition and packaging to Bravo! Bargains, in accordance with the reasonable and clear instructions provided by Bravo! Bargains.
6.3 In addition to the trial period, additional conditions apply to wearable fashion products (such as clothing, footwear and accessories). Fashion products should only be worn briefly indoors to see if the product fits and suits the cusomer. If, due to various factors, customer service determines that the fashion product has been worn longer than reasonably necessary to assess it, this is not in accordance with the conditions and Bravo! Bargains reserves the right not to process the return.
6.4 To exercise the right of withdrawal, you must inform us (Bravo! Bargains, Trasmolenlaan 12, 3447 GZ Woerden, customerservice@bravobargains.com) by an unambiguous statement (e.g. in writing by post or e-mail) of your decision to cancel the contract. revoke. To comply with the withdrawal period, it is sufficient to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.
7.1 If the consumer makes use of his right of withdrawal, the direct costs of returning the goods are for his account.
7.2 If the consumer has paid an amount, Bravo! Bargains will refund this amount as soon as possible, but no later than 14 days after the return or withdrawal.
8.1 If the consumer does not have a right of withdrawal, this can only be excluded by Bravo! Bargains if Bravo! Bargains has clearly stated this in the offer, at least in good time before the conclusion of the agreement.
8.2 Exclusion of the right of withdrawal is only possible for products:
a. created by Bravo! Bargains according to consumer specifications;
b. which are clearly personal in nature;
c. which by their nature cannot be returned;
d. which can spoil or age quickly;
e. whose price is subject to fluctuations in the financial market over which Bravo! Bargains has no influence;
f. for loose newspapers and magazines;
g. for audio and video recordings and computer software of which the consumer has broken the seal.
8.3 Exclusion of the right of withdrawal is only possible for services:
a. relating to accommodation, transport, restaurant business or leisure activities to be carried out on a specific date or during a specific period;
b. the delivery of which has started with the express consent of the consumer before the cooling-off period has expired;s
c. concerning betting and lotteries.
9.1 During the period of validity stated in the offer, the prices of the products and/or services offered will not be increased, except for price changes as a result of changes in VAT rates.
9.2 Notwithstanding the previous paragraph, Bravo! Bargains may offer products or services whose prices are subject to fluctuations in the financial market and over which Bravo! Bargains has no influence, at variable prices. This dependence on fluctuations and the fact that any prices quoted are target prices are stated in the offer.
9.3 Price increases within 3 months after the conclusion of the agreement are only permitted if they are the result of statutory regulations or provisions.
9.4 Price increases from 3 months after the conclusion of the agreement are only allowed if Bravo! Bargains has stipulated this and:
a. they are the result of statutory regulations or provisions; or
b. the consumer has the authority to cancel the agreement on the day on which the price increase takes effect.
9.5 The prices stated in the offer of products or services include VAT.
10.1 Bravo! Bargains guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usability and the legal provisions existing on the date of the conclusion of the agreement and/or government regulations.
10.2 An arrangement offered by Bravo! Bargains, manufacturer or importer as a guarantee does not affect the rights and claims that the consumer can assert with regard to a failure in the fulfillment of the obligations of Bravo! Bargains towards Bravo! Bargains under the law and/ or the distance contract.
11.1 Bravo! Bargains will exercise the greatest possible care in the receipt and fulfillment of orders for products and in the evaluation of applications for the provision of services.
11.2 The place of delivery is the address that the consumer has made known to the company.
11.3 With due observance of what is stated in article 4 of these general terms and conditions, the company will execute accepted orders expeditiously but at the latest within 30 days, unless a longer delivery period has been agreed. If the delivery is delayed, or if an order cannot or only partially be executed, the consumer will be notified of this no later than one month after he has placed the order. In that case, the consumer has the right to dissolve the agreement without costs and is entitled to any compensation.
11.4 In case of dissolution in accordance with the previous paragraph, Bravo! Bargains will refund the amount that the consumer has paid as soon as possible, but at the latest within 30 days after dissolution.
11.5 If delivery of an ordered product proves impossible, Bravo! Bargains will make an effort to make a replacement item available. At the latest upon delivery, it will be stated in a clear and comprehensible manner that a replacement item is being delivered. For replacement items right of withdrawal can not be excluded. The cost of return will be borne by Bravo! Bargains.
11.6 The risk of damage and/or loss of products rests with Bravo! Bargains until the moment of delivery to the consumer, unless expressly agreed otherwise.
12.1 The consumer can terminate an agreement that has been entered into for an indefinite period of time with due observance of the agreed cancellation rules and a notice period of at most one month.
12.2 An agreement entered into for a definite period of time has a maximum term of two years. If it has been agreed that the distance contract will be extended in the event of the consumer's silence, the agreement will be continued as an agreement for an indefinite period and the notice period after continuation of the agreement will be a maximum of one month.
13.1 Insofar as not later agreed, the amounts owed by the consumer must be paid within fourteen days after delivery of the good or, in the case of an agreement to provide a service, within 14 days after issue of the documents relating to this agreement.
13.2 When selling products to consumers, an advance payment of more than 50% may never be stipulated in general terms and conditions. When advance payment is stipulated, the consumer cannot assert any rights with regard to the execution of the relevant order or service(s) before the stipulated advance payment has been made.
13.3 The consumer has the obligation to immediately report inaccuracies in payment details provided or stated to Bravo! Bargains.
13.4 In the event of non-payment of the consumer, Bravo! Bargains has the right, subject to legal restrictions, to charge reasonable costs made known in advance to the consumer.
14.1 Bravo! Bargains has a sufficiently publicized a complaints procedure and handles the complaint in accordance with this complaints procedure.
14.2 Complaints about the execution of the agreement must be submitted to Bravo! Bargains, fully and clearly described, within a reasonable time after the consumer has discovered the defects.
14.3 Complaints submitted to Bravo! Bargains will be answered within 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, Bravo! Bargains will reply within the period of 14 days with a notification of receipt and an indication when the consumer can expect a more detailed answer.
Bargains
our large catalog consists of competitively priced products
Fast delivery
the majority of our products are in stock
Secure payment
you can choose from various secure payment methods
Customer service
your questions are answered quickly and helpfully
